Sharry Helpdesk

As part of the check-in process, visitors can optionally be required to agree to an agreement. This requirement is set at the building level. Visitor agree...

QR code for a kiosk is located in the PortalWX in the section ”Guestbook”, click on the three dots in the top right corner, and select “Get QR code for kios...

Do you have more than one reception? No problem!  (If you have only one reception, feel free to skip.) Click on your name in the top left corner and go t...

If you need to see a list of all guests, either past or upcoming, click on the “Overview of all visits”. You will be able to see guests visiting your compan...

Did you know about the bell option in the guestbook? You can turn on a ringing bell so that once a guest visits your building/office, your receptionist wil...

We have a VIP Guest feature for trusted guests, which brings a better user experience. The guest will be able to enter the building straight away without re...

If you consider all guests visiting your building as trusted, as an administrator you can enable the “Send VIP passes to all guests” toggle.  This feature ...

Have you sent a guestpass or VIP guestpass? A guest/visitor will receive a nicely branded invitation email with a relevant QR code allowing entry to the bui...

You can find a brief explanation of different reception configurations. Contact our HelpDesk to receive a more detailed Guestbook manual. No integration ...

Simply click on the guest or drag the guest to the middle column ‘Inside the building’. Make sure you have all data correct according to the building p...