Sharry Helpdesk

Introduction 8

• Sharry company
• Sharry Platform
• Sharry Ecosystem
• Sharry modules and features
• The PortalWX (Web interface)

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Explanatory notes 2

• Commonly Used Terms Glossary
• Users and authorization glossary

PortalWX Permissions 10

• Description of PortalWX permissions
• Access permissions
• Company permissions
• People permissions
• Content permissions

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App Permissions 10

• Description of the permissions for App users
• App permission "Community"
• App permission "Send VIP Guestpass (skipping reception)"
• App permission " Send Guestpass"
• App permission " Service Requests"

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Sites 7

• Definition and Benefits
• Impact of sites
• Switching sites in the mobile App
• Adding a New Site
• Managing Sites on Users' Accounts

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Training Sessions 5

• Top Level Company Admin Training
• Facility Management Training
• Tenant Training
• Retailers Training
• Lobby Reception Training

Tasks section 1

• Tasks section overview