Service requests

Introduction of the Service requests
The Service request module serves for monitoring, management, and solving Service requests reported by employees via the mobile app. Handling reports, inclu...
Tue, 4 Feb, 2025 at 3:17 PM
How to add a new service request
You can easily add new service requests directly from the Administration. Click on the “Add new request” button on the right side of the screen Fi...
Mon, 20 May, 2024 at 6:32 AM
New requests/ In progress/ Closed
All maintenance requests are visible in the OPERATIONS module - Service requests. The left column shows new service requests. The middle columns sho...
Mon, 20 May, 2024 at 6:36 AM
Delegated reguests
By turning on the “Self-manage maintenance requests” toggle companies can manage Maintenance requests from their users by themself.  The Property Manager c...
Mon, 20 May, 2024 at 6:33 AM
Self-manage Service requests
By turning on the “Self-manage maintenance requests” toggle companies can manage Maintenance requests from their users by themself.  The Property Manager c...
Tue, 4 Feb, 2025 at 11:47 AM
Export service requests
Do you need to export logs of the maintenance requests? Click on the 3 dots on the right side of the screen and choose which maintenance requests you want ...
Mon, 20 May, 2024 at 6:34 AM
Permissions for service requests
Requires: Manage Company Settings to set a company’s permissions. The company needs Service Requests under PortalWX Permissions (for its admins) and under P...
Tue, 22 Sep, 2026 at 11:28 AM