This article lists the PortalWX permissions of the Guestbook module and what each one lets an administrator or receptionist do.
The Guestbook permission
Guestbook is the module permission. It only shows the Guestbook under Operations – to see any guests or send any guestpass, switch on the sub-permissions below as well.
Sub-permissions
| Permission | What it lets the user do | Notes |
|---|---|---|
| Guestbook | Show the Guestbook in the Operations menu. | Module permission – required for everything below. |
| Send Guestpass | Send a guestpass from the Guestbook in PortalWX, preregister guests and see today's guests overview. | Typical for assistants and office managers. |
| Send VIP Guestpass | Send a VIP guestpass – the visitor skips check-in at the lobby reception and passes straight through the turnstiles. | Only for guests you trust to bypass the reception. |
| Grant Parking Spot to Guests | Let invited guests reserve a parking spot online by themselves before they arrive. | The building must have the Parking module. |
| Operate Reception | See the Guestbook with the overview of today's guests. | Read-only view of today. |
| Manage Reception | See today's guests and all visits, edit or delete guestpasses that were sent, and create and manage multi-day invitations. | Opens the Overview of all visits. Typical for a reception supervisor. |
| Register and Check In Guests | Register walk-in guests and check in arriving guests. | The standard setting for a receptionist. |
| Manage Do-not-admit List | Add a person to the Do-not-admit list (immediately blocking their access to the workplace) or remove them from it – from the Guestbook. | |
| Export Guest List | Export the visitors report from the Guestbook to XLSX. | To see any data you also need at least one of Operate Reception, Manage Reception, Register and Check In Guests or Manage Do-not-admit List. |
| Set Up the Kiosk for Visitors | Pair the visitor kiosk (tablet) with the Guestbook in PortalWX so guests can check themselves in. |
Operate Reception vs Manage Reception
Operate Reception shows what is happening today and nothing more. Manage Reception adds the history of all visits and the right to change or cancel guestpasses other people sent. Give a receptionist Operate Reception plus Register and Check In Guests; give the person who runs the reception Manage Reception.
Good to know
- The reception's own settings (location, notification e-mails) are changed with Manage Reception Settings from the Company module, not from here.
- Whether a company's people can invite guests from the mobile app is a separate app permission – Send Guestpass under Mobile App Permissions.
See also: PortalWX permissions — overview, Company permissions.