Helpdesk email: support@sharryapp.com
Do not forget to include further information in the ticket:
Building name (what is your building?)
Who/what is affected (is your whole building or specific company or user affected?)
Company’s name (what is your/the affected company?)
User’s name and email (who is the affected user?)
badge number (if having issues with access badge)
License plate (if having issues with parking)
Date and Time (when has the issue appeared?)
Screenshots or photos of the issue (try to provide us with legible screenshots of the issues)
Any other information that could help with the investigation